Terms & Conditions

The total cost of the order is the price of the products ordered plus the delivery charge (p&p if applicable).

PAYMENT:

You may pay for the items which you order online by PayPal only (you do not need a PayPal account to use PayPal).

DELIVERY:

Each order is custom made to your requirements, so please bear in mind some products may take longer to produce than others. Dispatch time will vary depending on our work load and busy periods. Please see our postage and packaging section for standard delivery prices.

RETURN POLICY:

In normal circumstances we are not able to accept returns, due to the fact we make most items to order. However, if your product is damaged when it reaches you, or if an error has been made by ourselves, we will of course give a refund. In the event of these unfortunate circumstances, please contact us immediately.

Events beyond our reasonable control:

We will not be responsible to you for any delay or failure to comply with our obligations under these On-Line shopping Terms & Conditions if the delay or failure arises due to any cause beyond our control.

Please be advised:

Items sold by us are to be used for display purposes only. These are not toys and should never be used as such, but only as an ornamental keepsake.  Please also note we may update, amend and or remove items at any time.

PRIVACY POLICY:

We will never ever transfer any of your contact details to another company or marketing organisation. We value your interest and support of our business. Protecting your privacy is paramount to achieving that.